Privacy Policy
By using the Mount Pleasant (IOW) Ltd web site you automatically agree to this privacy policy. This policy was updated on the May 2021. Under the 1988 Data Protection Act and the General Data Provisions Regulations (GDPR) your data controller is: Mount Pleasant (IOW) Ltd. specifically the Data Control Officer.
Our Privacy Policy
At Mount Pleasant (IOW) Ltd trading as IOW Tours, we care a lot about protecting the information that you give us, and as such we wanted you to know that we’ve updated our Privacy Policy.
All information we collect from you at the time of booking/enquiry is kept secure on our internal database, or alternatively safely locked away with limited access. This refers to a combination of information such as your name, contact details, travel preferences and special needs/disabilities/dietary requirements that you supply or is supplied to us (by the lead organiser). Your information is collected when information is requested from us for the purpose of a booking, you make a booking or connect with us via social media. We will update your information whenever we can to keep it current, accurate and complete (if requested by yourself).
Here at Mount Pleasant (IOW) Ltd trading as IOW Tours, we will never pass on your details to other companies and businesses for marketing purposes, your details will only be used for the intended purpose that you provided them to us, for a booking or enquiry. By law we are required to store your details for the intended purpose of your booking with us. After your booking has taken place you have the right to ask us to remove your details from our database, or request only to be sent marketing information relevant to your interests.
The Data We collect for Marketing Purposes
Due to some of the events Mount Pleasant (IOW) Ltd trading as IOW Tours are able to arrange, we are provided with your information from certain Associations. We use that information for a couple of reasons: to be able to send you information and booking forms for their up-coming events; to contact you if we need to obtain or provide additional information; to check our records are correct and to check every now and then that you’re happy and satisfied. We don’t rent or trade information with other organisations and businesses.
As a current or existing customer of Mount Pleasant (IOW) Ltd trading as IOW Tours we may send you, for specific events, up-to-date brochures or a newsletter on your booking interest. You can unsubscribe to general mailings at any time of the day or night by emailing our data protection officer at unsubscribe@iowtours.com.
Sharing Your Information
We will only share your information for the purpose of your booking, this will include your group/event organiser, hotels, ferry companies, airlines, coach companies where applicable. We will only provide the necessary information for them such as your name, special requests/dietary requirements and personal data required to proceed with your booking. (e.g. Passport details, car registration, emergency contact number).
As part of our due diligence process, here at Mount Pleasant (IOW) Ltd trading as IOW Tours, we have sought assurance from such parties that they too are GDPR compliant and will protect your information.
Access to your Personal Information
You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer at dpo@iowtours.com
Alternatively, you can call us on 01983 405116
or write to us at:
Mount Pleasant (IOW) Ltd trading as IOW Tours, 51 High Street, Shanklin, Isle of Wight, PO37 6JJ.
Changes to this Privacy Notice
Any changes to this Policy will be either posted on our website and/or made available on request.
Privacy Policy: May 2021 (reviewed)
Cookies
Mount Pleasant (IOW) Ltd does not use cookies on this web site to collect information on or from its users except for the mechanisms in use by Google Analytics. Please see http://www.google.com/analytics for further details.
Links to external sites
Mount Pleasant (IOW) Ltd is not responsible for the content on external sites. Our website may link to a number of external websites, for example Facebook. If you click on one of these links you acknowledge that your access of such websites will be subject to that website's own terms and conditions and Privacy Policy. Mount Pleasant (IOW) Ltd has no control over how your information is used by these websites, where it is stored and, as such, any course of action you have regarding any alleged misuse of such information must be against the owners of the relevant website.